2 vials save 10% · 3+ save 15%Same compound:2 vials save 10%3+ vials save 15%5+ mixed save 10%

Help

Frequently asked questions.

Products, pricing, savings and delivery.

Products

Are prices shown per vial?

Yes. Each displayed price is for one vial at the selected strength. Multi-buy savings are applied automatically when two or more vials of the same compound are added to the cart.

How are products supplied?

Most peptides are supplied in 3 mL vials. NAD+ 500 mg comes in 5 mL; NAD+ 1000 mg and Glutathione 1500 mg come in 10 mL. BAC Water is available in 3 mL and 10 mL. The exact format appears on every product page.

What does research use only mean?

PEPTALIAS products are offered only for lawful laboratory and analytical research—not for human or veterinary use. PEPTALIAS does not provide dosing, reconstitution or administration guidance.

Ordering & delivery

Can I order an out-of-stock strength?

No. Sold-out strengths remain visible with their price, but they cannot be added to the cart. Register on the product page for a restock alert and a single-use 10% code valid for 30 days.

How much is delivery, and when will my order be dispatched?

Standard tracked shipping is A$15 and express is A$30. Orders at A$250 or more receive free standard shipping or a A$15 express upgrade. Available products dispatch within 24 business hours.

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What if my order arrives damaged or incorrect?

Contact us within 48 hours with your order number and clear photos of the parcel and item. We’ll review what happened and confirm the next steps.

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How do I contact PEPTALIAS about an order or product?

Send the details through our contact form. Include your order number when the question relates to an existing order.

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Savings & tools

How do multi-buy discounts work?

Buy 2 vials of the same compound and save 10%. Buy 3 or more and save 15%. Mixed strengths of the same compound count together. No code is needed.

Is there a discount for a mixed order?

Yes. Orders containing 5 or more vials receive 10% off eligible products. The checkout automatically applies whichever promotional offer saves more.

Are there payment-method surcharges or discounts?

No. PayID has no payment-method surcharge or discount. Multi-buy savings still apply automatically where eligible.

What does the calculator do?

It calculates concentration in mg/mL, shows the volume equivalent of 1 mg, then calculates the liquid volume in mL needed for a research sample entered in mcg or mg. It does not provide doses, syringe units, administration schedules or personal-use guidance.

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